Thank you for shopping at Cedar Traders. We value your satisfaction and stand behind the quality of our products. If you are not completely happy with your purchase, we are here to help.
Return Eligibility
- You have 30 days from the date of delivery to request a return.
- To be eligible, your item must be unused, unworn, and in its original packaging.
- A valid proof of purchase (receipt or order number) must be provided.
Non-Returnable Items
- Gift cards
- Sale or clearance items
- Personalized or custom-made products
- Health and hygiene items (for safety reasons)
Refund Process
- After receiving and inspecting your return, we will notify you regarding the approval of your refund.
- Approved refunds will be processed to your original payment method within 5–7 business days.
Exchanges
- We replace items only if they are defective or damaged.
- For exchanges, please contact us at support@cedartraders.com.
Return Shipping
- Customers are responsible for return shipping costs.
- Original shipping charges are non-refundable.
How to Initiate a Return
Please email us at @cedartraders.com with your order details and reason for return. We will guide you through the next steps.